About Us

Protocol Theory is a pioneering market research and consumer insights company, dedicated to the digital asset and Web3 space. With our unique blend of expertise in consumer research, marketing science, and Web3, we partner with some of the world’s most innovative companies to help them identify new opportunities, develop superior products, craft compelling user experiences, and accelerate brand growth.

But behind all the rigorous analysis and nuanced human understanding, our mission is simple: To provide forward-thinking brands with clarity for succeeding in an onchain world.

Job Description

The Consumer Insights Project Manager at Protocol Theory will play a critical role in our continued success, contributing to the delivery of actionable insights and strategic recommendations to some of the world's most innovative companies leveraging digital asset and Web3 technology. Reporting directly to the Managing Director, you will be part of a company renowned for its rigorous research methodologies and commitment to excellence, consistently providing precise and reliable data. By leveraging cutting-edge research frameworks and advanced analytical techniques, you will help our clients navigate the complexities of the Web3 landscape and drive their growth and success.

Key Responsibilities

As a Consumer Insights Project Manager at Protocol Theory, you will:

• Oversee all phases of client research projects including designing studies, crafting questionnaires, managing data collection, analyzing results, and preparing insightful reports.
• Ensure seamless project coordination between internal and external stakeholders for precise and timely results.
• Deliver world-class client experiences built on trust, expertise, clear communication, and partnership.
• Manage project budgets and maintain quality assurance throughout all projects.
• Create compelling client research proposals and assist in identifying new business opportunities.
• Continuously seek ways to improve operational processes, enhance client value, and optimise business performance.

What We're Looking For

We are seeking a talented and driven individual who:

• Has at least 2 years experience in the market research and/or consumer insights industry
• Is proficient in quantitative analysis and experienced with diverse consumer research methodologies.
• Has the ability to analyze data and draw meaningful insights.
• Consistently delivers results, meets deadlines, and manages time effectively.
• Finds creative and innovative solutions for complex and varied problems.